Shyre Bikes – Frequently Asked Questions

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  • About Shyre Bikes
  • Bike Sizing & Fit
  • Ordering & Delivery
  • Assembly & Maintenance
  • Payments & Returns
  • Warranty & Support
  • Accessories & Add-ons
  • Customer Reviews
  • Retail & Community

About Shyre Bikes

Shyre Bikes is a family-owned and operated business based in Shropshire. Inspired by our own experiences as cycling parents, we’ve teamed up with a global leading bike manufacturer to produce top-tier kids’ bikes with local service and support.

We’re committed to delivering premium-quality bikes at mid-range prices, meaning parents get more for less, and kids enjoy the best ride available. Our bikes are light, tough, easy to handle, and purpose-built for growing riders.

All bikes are designed in the UK and manufactured by one of the world’s top bike producers. Final checks and despatch happen via our UK distribution partner or directly from our HQ.

We currently offer:

  • 16” Hopton – ages 4–6
  • 20” Hopton – ages 6–8
  • 24” Hopton – ages 8–11

Each bike is designed with child-specific geometry and safety features to support confident, comfortable riding.

We use lightweight, rust-resistant 6061 aluminium alloy for the frame and fork, helping kids handle their bikes with ease while standing up to everyday use.

Bike Sizing & Fit

Use your child’s inside leg measurement alongside our online size guide. For personalised help, you can also book a one-to-one fitting at our Shrewsbury HQ via our Shyre 1-to-1 Sizing & Fit Page.

Yes – we offer test rides at: Our HQ in Shrewsbury (SY3 8GB)

Yes, we will assist you to install the template if needed

Ordering & Delivery

We offer next-day delivery across most of the UK. Orders are despatched the same day from our HQ or our UK distribution partner—whichever is fastest. .

Currently, we deliver only within the UK.

Assembly & Maintenance

Is the bike easy to assemble? Yes. Bikes arrive 85% built, with the saddle already fitted. Just attach the handlebars, front wheel, and pedals. Confident customers can assemble the bike in about 15 minutes.

Most local bike shops offer professional assembly for around £15, which we recommend if you’re unsure. .

Check brakes, tyre pressure, and the chain regularly. A simple maintenance guide is included with every bike.

Payments & Returns

We accept all major debit/credit cards, Apple Pay, Google Pay, and Clearpay for four interest-free instalments.

We offer a 90-day happiness guarantee. If the bike’s unused and still in original condition, you can return it for a full refund—no fuss. .

Not currently, but it’s something we’re considering for the future.

Warranty & Support

Lifetime warranty on the frame and fork
12 months on all other parts

Email us at hello@shyrebikes.co.uk or give us a call. We’re a small, responsive team and we’re happy to help.

Yes – and we stock a wide range of helmets and accessories via DiscountedBikes.co.uk.

Accessories & Add-ons

Not yet—but they will in the near future. Our bikes are designed to help develop balance naturally.

Yes – we offer compatible helmets, bells, pedals and more via DiscountedBikes.co.uk

Customer Reviews

Our customers speak for us. See what real parents and young riders think on our Trustpilot page .

Retail & Community

Yes – we’re actively growing our dealer network. If you run a bike shop and want to stock Shyre, visit our dealer page to learn more.

Absolutely. We work with Bikeability training providers and community schemes, offering discounted fleet packages for groups helping kids to learn to ride.